- Leading change efforts in an organization can be hard. People do not like to change which is why I had a job in change management for so long. In order to truly gain buy-in and acceptance by those being impacted by a large change initiative leaders have to work to ensure that they bring those impacted along. There are key steps that can be done in order to gain trust and limit resistance to a change implementation. Some of these steps include:
Get employees involved in the change process - the more that employees are a part of the change and have input into it the more they feel like they can impact the effort. They also feel then that they can make a difference and ensure that it gets implemented in a way which is takes into account their needs.
- Get continuous feedback on the process - the more that employees feel like they are heard and can express any doubts that they have for the change, the more that their resistance will begin to lessen.
- Show quick wins - the more that you can show progress with the change and the benefits of those quick wins, the more that employees can tell that it is really happening and there is no going back.
Monica Thakrar has over 18 years experience in business focused mainly on strategy, change management, leadership development, training and coaching resulting in successful implementations of large scale transformation programs.